Catchpoint Systems Services Page Status

Portal performance issue affecting small subset of users

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 2026 - 17:54 EDT

Identified - We are currently investigating an issue affecting the Portal affecting a very small subset of our users.

We are working with our Engineering team to resolve the issue.
Aug 27, 2026 - 15:36 EDT

About This Site

The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational

Instant Test Operational

Real User Operational

Alerting Operational

Data Pull API Operational

Data Push API Operational

Alerting API Operational

Application Data Operational

Catchpoint Help Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 28, 2026

No incidents reported today.

Aug 27, 2026

Unresolved incident: Portal performance issue affecting small subset of users.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

Backend Servers List Update

Completed - The scheduled maintenance has been completed.
Aug 24, 12:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 09:30 EDT

Scheduled - Catchpoint will be updating our backend infrastructure server list.

Please review server list using our REST API at: https://io.catchpoint.com/api/v4/commandcontrol, and add them to your whitelist.

For questions, please reach out to us at support@catchpoint.com
Aug 17, 05:01 EDT

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Issue affecting SSL tests

Resolved - We identified and resolved an issue affecting SSL tests running on the US East Backbone and Cloud nodes from August 14, 2026, at 10:28:00 UTC to 13:14:10 UTC.
Aug 14, 09:44 EDT